We know you’re counting on us to make your celebrations extra special. That’s why we guarantee that your delivery will arrive on time, every time. If your shipment is late, we’ll be happy to give you a refund — except in cases of extreme weather delays and shipping carrier miss handle, which are outside of our control.
The Only Roses® offers hand delivery. Our delivery area includes Los Angeles County, Orange County, Riverside County, San Bernardino County, Santa Barbara County, and San Diego County. Please note that our courier service is used for same-day deliveries only, or if specified in advance via special request.
For customer outside of The Only Roses® Hand Delivery area, we offer nationwide same-day delivery in all major metropolitan areas within the United States for an extra rush charge. The charge for same day rush delivery depends on our current order volume and the time you place an order. This service is required for both 35 inches tall rose bear and 15 inches tall rose bear.
Pickup at our showroom at 11711 Clark St, Ste 103, Arcadia, CA 91006 is free. Please select your pick time and date at the checkout. We are open Monday to Friday from 9 AM to 5:30 PM for pickup.
The Only Roses® only use commercial carrier UPS, FedEx, and GSO to handle your arrangements. All orders placed be before cut off time will ship that same day.
Shipping Cut Off Time
Ground shipping is 3 PM PST Monday to Friday
Next Day, Second Day, and Three-Day express shipping is 1PM PST Monday to Saturday
Choose Your Delivery Date
When ordering all arrangements, we allow you to choose the specific date you'd like your order to be delivered on. Please note that while it is rare, our courier, at times, will deliver a package a day early if the shipment was speed up through their system.
Look for the delivery date picker as the last step when you design your own box of our everlasting roses, or look for the delivery date picker on a pre-arrangement product.
Express and Overnight Shipping
If your chosen delivery date cannot be accommodated with Standard Shipping, then you have the option of choosing an express shipping option for an additional charge. When reviewing the delivery date calendar, you will see a specific shipping price for the days covered by express shipping.
Some orders may require additional processing time in the case of order or identity verification. Since we use a Third-Party Verification system, we have to wait until clearance is received before dispatching an order that had been flagged. Our team will notify the customer whose order gets flagged via email.